Our products are based on Unisex Sizing unless otherwise noted in the items description. Please review the size chart on the listing photos in every listing for a detailed sizing chart with measurements.

• Take a look at the photos to see a specific sizing chart for this T-Shirt/Sweatshirt/Hoodie style.
• We offers a more tailored and snug fit than most T-Shirts available on the market. In short – it won’t look baggy when worn.
• If you’re going for a more relaxed look for a T-Shirt, we suggest to size up.
• Lay your favorite T-Shirt/Sweatshirt/Hoodie at home flat and measure armpit to armpit to compare to the size chart in the photos.
• We use automated laser-guided cutting to ensure consistent sizing in every single T-shirt.
• Precise shirt cuts reduce fabric waste, aligning with the sustainability goals Serenecozy has set out to achieve.
• Our Sweatshirts/Hoodie are classic relaxed fit, but not baggy, which means it's designed to fit comfortably and is slightly relaxed, but not overly tight or not overly loose.

*If you have a question regarding sizing, please check our sizing chart that is on all of our listing photos and if you still have any questions, please contact us before ordering. Since all shirts are made to order, sizing issues will not be refunded.

Our brand prioritizes eco-friendliness and sustainability in our operations and supply chain.

• Made using 100% ethically grown US cotton.
• T-Shirt Fabric blends: Ash and Heather Prism colors - 99% cotton, 1% polyester; Athletic Heather and Black Heather - 90% cotton, 10% polyester.
• Sweatshirt & Hoodie are made with a medium-heavy fabric blend of 50% cotton and 50% polyester. Heather Sport colors - 60% polyester, 40% cotton.
• This is a Direct-To-Garment printed item, will not crack and peel like vinyl.
• The ink is printed INTO the fabric, not sitting on top of it.

We can customize and personalize pretty much any of our Products and Party favors. In fact, we love custom requests.

We think it's what makes SereneCozy so awesome. So, send us your requests and let's get something special created just for you!

If you wish to customize the design image for you, there will be an additional $6 to $9 depending on the specific design.

The design fee is non-refundable because it covers the time and effort our team of professionals invests in creating a custom design specifically tailored to your preferences and specifications.

We strive to provide exceptional personalized apparel that meets your expectations and ensures your satisfaction with every aspect of your order. If you have any questions or concerns about our non-refundable design fee, please feel free to contact us for further assistance.

All our products are made to order to ensure the highest quality and attention to detail. Please allow 2-3 business days for order processing before shipment. During peak seasons or promotional periods, processing times may be extended. We appreciate your patience and understanding. Orders are not processed or shipped on weekends or holidays.

Estimated delivery time is 2-5 business days after processing.

Shipping charges for your order will be calculated and displayed at checkout.

We are pleased to offer free standard shipping on all orders over $60 within the United States. For orders below $60, a flat shipping fee will apply, calculated at checkout based on your location and the total weight of your order.

For information on Shipping and Processing, please refer to our Shipping Policy.

At SereneCozy Couture, each product is made to order with care and precision. We want you to be happy with your order. If there is a problem in our end, please let us know, and we will make it right for you. We don’t accept returns because our items are made to order. Please contact us if you need any assistance. ALL SALES ARE FINAL, purchasing from us means that you agree with our policies and that you have read them.

We do not accept returns or offer refunds unless the
product is damaged or the design is defective.

This product is made especially for you as soon as you place an order, which is why it takes us a bit longer to deliver it to you.

Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions!

That is also why we can't accept returns for our printed apparel.

Please review our Return and Refund Policy for more details.

This is a Direct-To-Garment printed item, will not crack and peel like vinyl. The ink is printed INTO the fabric, not sitting on top of it.

Wash inside out, in cold water, on gentle cycle.

Tumble dry low or let air dry.

Do not use Fabric Softeners or Bleach.

Do not dry clean. Avoid ironing on the design.

COLOR OF SHIRTS CAN VARY : Due to supply chain disruptions, our apparel brands and colors may vary than what is shown in our store.

COLOR OF PRINT DISCLAIMER : Actual colors may vary from our listing photo and the final product. This is due to the fact that we may use different sweatshirt materials, polyester and cotton blends color vibrancy can be lower than just a full cotton material. We cannot guarantee that the color you see accurately illustrates the true color of the product.

This product is made especially for you as soon as you place an order, which is why it takes us a bit longer to deliver it to you.

Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions!

That is also why we can't accept returns for our printed apparel.

If something isn't right with your order when you receive it, please contact us, before leaving your review.

We would be more than happy to look into your issue and help correct it.