Help Center

Sizing details

Please review the size chart on the listing photos in every listing for a detailed sizing chart with measurements.

  • Take a look at the photos to see a specific sizing chart.
  • Lay your favorite T-Shirt at home flat and measure armpit to armpit to compare to the size chart in the photos.
  • Now, place the inch tape at the highest point of the shoulder till the end of the hem to measure the length and note the measurement.

*If you have a question regarding sizing, please check our sizing chart that is on all of our listing photos and if you still have any questions, please contact us before ordering. Since all shirts are made to order, sizing issues will not be refunded.

Fabric and Print

Our brand prioritizes eco-friendliness and sustainability in our operations and supply chain.

  • Solid colors are 100% combed cotton
  • Heather colors are a mixture of cotton and polyester. Melange Grey is 83% cotton and 17% polyester. Charcoal Grey is 57% cotton and 43% polyester
  • Weight: Regular T-shirt 180GSM and Oversized T-shirt 220GSM bio-washed fabric
  • Sustainable Inks used for Printing - water-based, toxin-free, and non-hazardous with lower carbon footprint
  • Single jersey and pre-shrunk fabric
  • Side-seamed
  • Made in India

Custom and personalized orders

We can customize and personalize pretty much any of our Products and Party favors. In fact, we love custom requests.

We think it's what makes SereneCozy so awesome. So, send us your requests and let's get something special created just for you!

If you wish to customize the design image for you, there will be an additional charges depending on the specific design.

The design fee is non-refundable because it covers the time and effort our team of professionals invests in creating a custom design specifically tailored to your preferences and specifications.

We strive to provide exceptional personalized apparel that meets your expectations and ensures your satisfaction with every aspect of your order. If you have any questions or concerns about our non-refundable design fee, please feel free to contact us for further assistance.

Shipping and Processing

Please allow 3-4 business days for order processing before shipment. During peak seasons or promotional periods, processing times may be extended. We appreciate your patience and understanding. Orders are not processed or shipped on weekends or holidays.

Estimated delivery time is 2-5 business days after processing based on the location of the customer.

Shipping charges for your order will be calculated and displayed at checkout.

We are pleased to offer free standard shipping on all orders within India.

For information on Shipping and Processing, please refer to our Shipping Policy.

Returns or Exchanges

At SereneCozy, each product is made to order with care and precision and passes a quality check twice; before inbounding and before being dispatched. Our products are measured for any size errors before being inbounded. Hence, we accept returns or offer refunds only if you have received a product from SereneCozy that is damaged or the design is defective.

Please review our Return and Refund Policy for more details.

Care instructions

Wash inside out, in cold water, on gentle cycle.

Tumble dry low or let air dry.

Do not use Fabric Softeners or Bleach.

Do not dry clean. Avoid ironing on the design.

Color Disclaimer

COLOR OF SHIRTS CAN VARY : Due to supply chain disruptions, our apparel brands and colors may vary than what is shown in our store.

COLOR OF PRINT DISCLAIMER : Actual colors may vary from our listing photo and the final product due to lighting effect during the photoshoot. We cannot guarantee that the color you see accurately illustrates the true color of the product.

Something went wrong with my order

If something isn't right with your order when you receive it, please contact us at [admin@serenecozy.com] before leaving your review.

We would be more than happy to look into your issue and help correct it.

Couldn't find your answer?

If you have a question that hasn't been addressed in our FAQ section, please don't hesitate to reach out to us. Our goal is to provide you with the information you need to make informed decisions and enjoy your shopping experience with us.